Program Recognizes Quality of Service and Expertise in Relativity
ELMSFORD, NY – February 28, 2017 – Planet Data, a global innovator in the creation and development of patented eDiscovery technologies, services and solutions, proudly announces that it has earned kCura’s Relativity Best in Service designation for 2017.
This certification recognizes Relativity Authorized Partners who provide an exceptional Relativity experience for end users. This acknowledgement is exemplary of Planet Data’s mission to provide the ultimate eDiscovery experience to its client.
“We are extremely proud to again receive this designation,” said Debra Mangum, Vice President of Hosting Services for Planet Data. “The continued recognition of Planet Data expertise and service by kCura and our clients is a direct result of our commitment to quality work and exceptional customer service. We remain focused, and will continue to strive for this level of excellence.”
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners’ individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
“Earning Relativity Best in Service status requires a lot of dedication,” said George Orr, vice president of customer success and support at kCura. “It proves that Planet Data has deep product expertise that’s backed up by a commitment to excellent customer service.”
About Planet Data: Planet Data offers award-winning eDiscovery technology and services from Collection, Processing and Early Case Assessment to Pre-review, Document Review and Productions. Recognized for its proprietary platform Exego as well as its patented technology, Planet Data is SSAE 16 Type II certified, and is self-certified under both the Privacy Shield Framework and US Safe Harbor. Planet Data and operates state-of-the-art data processing and hosting centers across the U.S. Planet Data delivers flexible, high-quality, cost-effective eDiscovery services, high-level consulting, technical support and project management.
About kCura: kCura are the developers of Relativity, an e-discovery platform used by more than 12,000 organizations to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Relativity has over 150,000 active users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and more than 195 of the Am Law 200. Corporations, law firms, and government agencies use Relativity on-premises, in the cloud, or as a hybrid platform—with hosted, on-demand solutions available through a global network of partners. As a platform, Relativity also allows developers to design, build, and integrate applications that extend its functionality. kCura has been named one of Chicago’s Top Workplaces by the Chicago Tribune for six consecutive years and received the CityLIGHTS Lighthouse Award from the Illinois Technology Association in 2016. Please contact kCura at firstname.lastname@example.org or visit http://www.kcura.com for more information.
Visit the ACEDS website for more information.